Terms of service
SOCO CHILE CO. — TERMS OF SERVICE
Last updated: 11/26/2025
OVERVIEW
Welcome to SOCO Chile Co.! The terms “we”, “us”, and “our” refer to Southern Colorado Chile Company LLC, doing business as SOCO Chile Co. We operate this website and online store, including all related information, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide these Services.
These Terms of Service (“Terms”) outline your rights and responsibilities when using the Services.
By visiting, interacting with, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not access or use the Services.
⸻
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to any minor dependents using the Services through your devices.
To access certain features or make a purchase, you may need to provide information such as your email, billing details, and shipping information. You agree that all information provided is accurate, current, and complete, and that you have the authority to use the payment method provided.
You are responsible for protecting your account credentials and any activity under your account. You may not transfer or sell your account.
⸻
SECTION 2 – OUR PRODUCTS
We work hard to accurately display and describe our chile powders and other products. However, variations in color, appearance, and packaging may occur based on your screen, device settings, or materials.
We do not guarantee that our products will meet every expectation. All product descriptions, availability, and pricing may change at any time without notice.
We reserve the right to limit quantities to any customer or region at our discretion.
⸻
SECTION 3 – ORDERS
When you submit an order, you are making an offer to purchase. SOCO Chile Co. reserves the right to accept or decline any order.
Your order is not accepted until we confirm it and process your payment.
Please review your order carefully before submitting it, as cancellations may not be possible once processing begins.
If we cancel or adjust an order, we will attempt to notify you via the contact information provided at checkout.
All purchases are subject to our Refund Policy [LINK].
You agree that all purchases are for personal use and not for resale or export.
⸻
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts may change at any time. Product prices at checkout are final and may differ from in-store pricing or third-party retailers.
Unless stated otherwise, prices do not include taxes, shipping, handling, or import charges.
You agree to provide up-to-date, accurate payment and account information for all orders.
You confirm that your payment method is valid and that you are authorized to use it.
⸻
SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates only. We are not responsible for delays caused by carriers, customs, weather, or events outside our control.
Once a package is transferred to the shipping carrier, title and risk of loss pass to you.
⸻
SECTION 6 – INTELLECTUAL PROPERTY
All trademarks, logos, text, images, product descriptions, graphics, audio, and other content within the Services are owned by Southern Colorado Chile Company LLC dba SOCO Chile Co. or our licensors and are protected by U.S. and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only.
You may not copy, modify, reproduce, distribute, or create derivative works from any part of the Services without written permission.
SOCO Chile Co. names, logos, and branding elements are trademarks of Southern Colorado Chile Company LLC.
Shopify’s trademarks belong to Shopify. Other trademarks belong to their respective owners.
⸻
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools, apps, or integrations. These are provided “as is” and “as available,” with no warranties or liability.
Your use of third-party tools is at your own risk, and you should review their terms and privacy policies.
Any new tools or features added to our store will also fall under these Terms.
⸻
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links or embedded content from websites operated by third parties. We are not responsible for assessing their content or accuracy.
We are not liable for damages or issues arising from your use of third-party sites.
Review third-party terms and policies carefully before engaging with them.
⸻
SECTION 9 – RELATIONSHIP WITH SHOPIFY
SOCO Chile Co. is powered by Shopify. Shopify facilitates our online store but is not involved in our sales, nor is it responsible for issues arising from your purchases.
You agree to release Shopify and its affiliates from all claims related to your transactions with SOCO Chile Co.
⸻
SECTION 10 – PRIVACY POLICY
Your personal information is collected and processed according to our Privacy Policy [LINK].
Because our store operates through Shopify, certain information is also processed under Shopify’s Privacy Policy.
By using the Services, you acknowledge that your information may be transferred across borders for processing by Shopify and trusted third parties.
⸻
SECTION 11 – FEEDBACK
If you submit reviews, ideas, or suggestions (“Feedback”), you grant us a worldwide, perpetual, royalty-free license to use, publish, modify, or distribute that Feedback for any purpose.
You represent that you own the rights to your Feedback and that it does not violate any laws or third-party rights.
We may remove Feedback at our discretion but are not obligated to do so.
⸻
SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our Services may contain errors or omissions—such as product descriptions, pricing, promotions, availability, or shipping estimates.
We may correct such errors or cancel orders affected by them at any time without notice.
⸻
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to:
• Violate laws or regulations
• Harass, harm, or defame others
• Upload viruses or malicious code
• Access secure areas without authorization
• Mislead others or provide false information
• Interfere with the security or functionality of the Services
• Engage in fraudulent, harmful, or abusive behavior
We may suspend or terminate your access for violations.
⸻
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time.
You remain responsible for any charges incurred up to the date of termination.
Sections that by nature should survive termination will remain in effect.
⸻
SECTION 15 – DISCLAIMER OF WARRANTIES
Except as expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Some jurisdictions do not allow such disclaimers, so parts may not apply to you.
⸻
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent allowed by law, Southern Colorado Chile Company LLC, Shopify, and their affiliates are not liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.
⸻
SECTION 17 – INDEMNIFICATION
You agree to defend and indemnify SOCO Chile Co., Shopify, and their affiliates from claims arising from your use of the Services, violation of Terms, or infringement of rights.
⸻
SECTION 18 – SEVERABILITY
If any part of these Terms is found unlawful or unenforceable, the remaining portions will remain in full effect.
⸻
SECTION 19 – WAIVER & ENTIRE AGREEMENT
Failure to enforce any part of these Terms does not constitute a waiver.
These Terms and our posted policies constitute the full agreement between you and SOCO Chile Co.
⸻
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without permission.
We may assign ours without notice.
⸻
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the State of Colorado and applicable U.S. federal laws.
Any disputes will be handled in courts located in Colorado.
⸻
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
⸻
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Updates will be posted on this page.
Your continued use of the Services means you accept the changes.
⸻
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms should be sent to: Southern Colorado Chile Company LLC dba SOCO Chile Co.
Email: Info@socochileco.com
Business Address: 425 W. Main St., Trinidad, CO 81082
Business Phone: (719) 483-8126
Trading Name: SOCO Chile Co.
Business Registration Number: 20241249204
VAT Number: N/A (U.S.-based business)